Refund and Returns Policy

At CDKeyPro, we strive to provide the best shopping experience by offering genuine and legitimate digital keys for games and software. Due to the nature of digital products, please read our Refund and Returns Policy carefully before making a purchase.

1. Nature of Digital Products:
   • All products sold on cdkeypro.net are digital keys or codes delivered via email or your account upon payment confirmation.
   • Once a digital key is delivered to you, it is considered used and cannot be returned.
2. Non-Refundable Policy:
   • Digital keys are non-refundable and non-returnable after delivery, in line with the intangible nature of digital goods.
   • We strongly recommend reviewing product details (e.g., platform, region, system requirements) before purchasing to ensure compatibility with your needs.
3. Exceptional Cases:
   • If you encounter an issue with a digital key (e.g., it is invalid or does not work), please contact our support team within 7 days of purchase via:
     • Email: [Insert your support email, e.g., admin@cdkeypro.net]
     • Support Form: [Insert link to your support form, if available]
   • We will investigate the issue, and if the key is found to be faulty due to an error on our part, we may offer:
     • A replacement key, subject to availability.
     • A refund, at our discretion, if a replacement is not possible.
   • Please provide order details (e.g., order number, screenshot of the error) to expedite the process.
4. Non-Eligible Refunds:
   • Refunds will not be issued in the following cases:
     • Change of mind after receiving the key.
     • Purchasing a key incompatible with your device or region without prior verification.
     • Using or activating the key on a platform (e.g., Steam, PlayStation, etc.).
     • Failure to contact support within 7 days of purchase.
5. Order Cancellations:
   • Orders can only be canceled before the key is delivered. Contact us immediately if you wish to cancel.
   • Once the key is sent, the non-refundable policy applies.
6. Our Commitment to Quality:
   • All our keys are sourced from authorized and reputable distributors.
   • We are dedicated to resolving any issues promptly and transparently to ensure your satisfaction.

For any questions about this policy, please reach out to us at:

• Email: admin@cdkeypro.net
• Support Form: Contact us

Last Updated: April 14, 2025